From the first quiet conversation to the day funds are returned, every Clearstone case follows the same documented process. You always know where you are, what's next, and what we need from you.
30 — 90 days for most cases, with weekly written updates throughout.
Same person, start to finish. They know your file and answer your calls.
Fixed fee on recovered amounts only. If we recover nothing, you owe nothing.
You speak with a senior caseworker for as long as you need to. They listen, ask careful questions, and at the end of the call tell you — honestly — whether they believe a recovery effort is worth pursuing in your situation.
If we both agree to proceed, you'll receive a two-page engagement letter in plain English. Once it's signed, your caseworker schedules a structured intake review to capture the full timeline and supporting documents.
Your caseworker and analyst build a single, verifiable record of what happened — assembling correspondence, statements, agreements, and contemporaneous notes into a structured file that becomes the foundation of every subsequent step.
With your written approval, we initiate the appropriate recovery channels — direct outreach to counterparties, formal filings with the relevant institutions, and where required, escalation to regulatory bodies. Every action is logged in your portal.
As responses come in, we negotiate on your behalf — and present every offer to you for approval before accepting. If a case requires formal proceedings, our of-counsel partners step in with your written consent.
Recovered amounts are placed in our regulated trust account, our fixed fee is deducted as agreed, and the remainder is released to your verified account on your written instruction — typically within two business days of clearance.
We have always operated on a single, transparent engagement structure. Here it is in full.
Most clients come to us after trying something else first. Here's how a Clearstone engagement differs from what they typically describe.